Warranty Policy
Reformer Tech Solutions & Accessories Ltd (RC: 9478237)
Warranty Coverage
We stand behind the quality of our products and repair services. This Warranty Policy outlines the terms and conditions applicable to repairs, accessories, spare parts, and devices purchased from Reformer Tech Solutions & Accessories Ltd.
Repair Services Warranty
Eligible repairs carry a limited warranty covering only the specific fault repaired.
Our repair warranty does not cover:
– Physical damage after repair
– Water or liquid damage
– Power surge damage
– Software issues caused by third-party applications
– Customer misuse or negligence
– New faults unrelated to the original repair
Accessories Warranty
Accessories may qualify for replacement if a manufacturing defect is reported within the stated warranty period.
Warranty does not cover:
– Accidental damage
– Normal wear and tear
– Improper use
– Unauthorized modification
Devices Warranty
New devices are covered by the manufacturer’s warranty where applicable.
Used or refurbished devices may carry a limited warranty as specified at the time of sale.
Spare Parts Warranty
Spare parts installed by Reformer Tech Solutions may be covered by a limited warranty against manufacturing defects.
Installed parts damaged by misuse, accidents, or improper handling are excluded.
Warranty Claim Procedure
To make a warranty claim:
1. Present proof of purchase or repair receipt.
2. Return the product or device for inspection.
3. Allow our technicians to verify the reported fault.
Approved claims may result in:
– Repair
– Replacement
– Store credit
– Refund (where applicable)
Warranty Exclusions
This warranty becomes void if:
– The device has been opened by an unauthorized technician.
– Physical or liquid damage is present.
– Serial numbers or warranty stickers are removed or altered.
Contact
Reformer Tech Solutions & Accessories (RC: 9478237)
Phone: 0915 307 5498
Address: No. 08 Asunrara Compound, Owode Road, Obada Market Area, Ipapo, Oyo State, Nigeria
Email: support@reformertech.ng